Activity Data

 

Find out how we helped our patients last month.

How we helped our patients

February 2026

How we helped our patients for the month of February 2026

At Parc Canol Group Practice, we work hard to ensure our patients receive the best healthcare. Look at the breakdown of calls, texts, and prescriptions we received and issued last month.

7,399

Calls made to surgery.

2,480

Number of calls answered within 2 minutes.

1,017

Number of calls abandoned.

34,590

Items issued via prescription.

512

Referrals made.

331

Sick (fit) notes issued.

341

Administrative correspondence issued (letters and emails)

1,704

Text messages sent and received.

1,956

Total digital requests received.

6,690

Total appointments.

5,618

Total seen appointments.

January 2026

How we helped our patients for the month of January 2026

At Parc Canol Group Practice, we work hard to ensure our patients receive the best healthcare. Look at the breakdown of calls, texts, and prescriptions we received and issued last month.

8,380

Calls made to surgery.

1,587

Number of calls answered within 2 minutes.

1,605

Number of calls abandoned.

37,515

Items issued via prescription.

391

Referrals made.

280

Sick (fit) notes issued.

1,045

Administrative correspondence issued (letters and emails)

1,148

Text messages sent and received.

2,113

Total digital requests received.

6,683

Total appointments.

5,591

Total seen appointments.

1,092

Total patient did not attend (DNA)

October 2025

How we helped our patients for the month of October 2025

At Parc Canol Group Practice, we work hard to ensure our patients receive the best healthcare. Look at the breakdown of calls, texts, and prescriptions we received and issued last month.

9,454

Calls made to surgery.

2,363

Number of calls answered within 2 minutes.

1,899

Number of calls abandoned.

43,093

Items issued via prescription.

707

Referrals made.

311

Sick (fit) notes issued.

1,020

Administrative correspondence issued (letters and emails)

2,935

Text messages sent and received.

2,336

Total digital requests received.

10,048

Total appointments.

9,619

Total seen appointments.

429

Total patient did not attend (DNA)