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Prescriptions
Please follow the guidelines and choose the right option for you.
Ordering a repeat prescription
- Please allow us 72 hours (three working days), to process your prescription request, excluding weekends and Bank Holidays.
- We do not accept repeat prescription requests over the phone.
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
Learn how to nominate a pharmacy
However, if you prefer, we can post the prescription back to you if you provide a stamped, addressed envelope.
Order online
The quickest and easiest way to order repeat medication is to order online.
How to request
Your local pharmacy
Pharmacy Ordering
Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
A pharmacy is located next to our Creigiau surgery. This is owned and operated separately from the Surgery. If you need to contact the pharmacy, the telephone number is 029 2089 1138. In addition, this pharmacy has a small outlet in our Church Village site.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
View the NHS Wales Medicines information
If you would like to speak to someone at the GP surgery about your prescription, please contact us.
Further prescriptions information
Medication reviews
Repeat prescriptions will be reviewed once a year and you will be invited to make an appointment with the pharmacist for a medication review if necessary.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
Medication synchronisation
What is synchronisation?
The aim is to order all the medication you have on repeat at the same time rather than different times throughout the month.
Why synchronise?
It saves time for you, your doctor and your pharmacist. Medication is less likely to be wasted and you are more likely to remember to take it.
When is not a good time to synchronise?
If your doctor is in the process of adjusting your medication or starting you on new medication he/she may prescribe smaller amounts of something. It is best to wait for your medication regime to be stable before you synchronise.
Why does repeat medication “go out of sync”?
This happens if medication is packaged in different amounts. For example, some tablets come in packets of 28 and others 30. Sometimes you may stop taking one or more of your medications for a short period.
I sometimes get a “back log” of medication, what shall I do with it?
If you are still taking the medication, check the expiry date and if it is in date, use it up and stop ordering temporarily. If it has expired take it back to the pharmacy.
Some people will not need all their medication each month. Common examples include painkillers, laxatives, warfarin and inhalers. Please do not request a prescription if you do not need it. If a pharmacist orders for you, please ask them to check with you before they order.
Ordering "online" via the NHS app is recommended as the most reliable and safest way to order. It also saves our reception staff time, freeing them up to do other things like answer the telephone and deal with more complex problems. Please ask reception or your doctor to help you to register for online access.
So how do I synchronise my repeat prescriptions?
Please complete our simple form and when you next need to request an item. Your doctor will issue a “one off” prescription of the tablets you need to synchronise all your medication to within a day or two.